Hello! Are you planning a visit to Tunbridge Wells? Well, you’ve come to the right place! We are here to make your time in this beautiful part of the country absolutely unforgettable. Here are some insights about us:

For over 25 years, we’ve been providing top-notch information services to visitors just like you. We take pride in being a reliable source of knowledge and assistance. Over the years, our tourist information has had a few different homes in Royal Tunbridge Wells. You might be surprised to know that our original location, the Old Fish Market, is now a fantastic Champagne and Seafood Bar situated in the heart of the Pantiles.

The Tunbridge Wells visitor information service has recently found a new home in the Amelia Scott building on Mount Pleasant Road in the centre of Royal Tunbridge Wells. It’s a great starting point for your visit where as well as accessing our information services you can also explore the new museum, art galleries, temporary exhibitions, and the library. Oh, and don’t miss the permanent exhibition on ‘The Story of the Wells’ – it’s a fascinating journey through the history and development of this area.

The Amelia Scott building is open 7 days a week, so no matter when you plan to visit, we’ll be there to assist you. Our friendly and knowledgeable customer service advisers are always on hand, ready to help both visitors and residents make the most of their time in Tunbridge Wells. We’re here to ensure you don’t miss out on any exciting opportunities while you’re in town.

When you step into the Amelia Scott, you’ll be greeted by one of our welcoming advisers. They are brimming with ideas on how to fill your days and make your stay memorable. We’ve got a range of maps and leaflets that you can pick up to guide you through your adventures. There is also a large touch screen terminal with access to the Visit Tunbridge Wells website. Take your time and peruse the leaflets and website at your leisure – we want you to have all the information you need to explore this wonderful area.

Here’s a sneak peek of how we can assist you:

• Navigate the Visit Tunbridge Wells Website: Looking for a cosy place to stay or inspiration on things to do during your trip? We’ve got you covered! Our team can help you navigate our digital touch screen which is full of information.
• Leaflets & Maps: Upon arrival please do ask a member of the team for some leaflets, they will be glad to guide you through our miniguide, heritage walking trail and walking maps and Royal Tunbridge Wells town guides.
• Getting Around: Whether you prefer to explore by car, bike, or public transport, we can give you all the details on getting around the area. From scenic drives to bus and rail options, we’ll help you find the best way to travel during your stay.
• Events: Our events calendar is full of exciting things to do and the Amelia team will be glad to guide you through it. With annual festivals, cultural events, exhibitions and immersive experiences, there is something for everyone.

Take the time to browse our website which is full of inspirational itineraries and things to do and see. You can also get ahead of the game and download or print our wide range of brochures here.

In the weeks leading up t your trip, be sure to check our events calendar as well.

So, before you set off on your Tunbridge Wells adventure, make sure to swing by the Amelia Scott to get all the information you need. The Amelia team is eager to share the treasures of Tunbridge Wells and its surrounding area with you. Trust us, you won’t want to miss out on the hidden gems and exciting experiences that await you here.

We can’t wait to welcome you and help you make the most of your time in Tunbridge Wells!

It is also possible to pick up leaflets with information about many of the attractions across the area in the Corn Exchange in the Pantiles. The leaflet rack is located in the lobby to the right of the door (closed Mondays). This is the closest tourist information point to the Linden Park Road coach drop-off point (2-minutes’ walk).

A selection of leaflets is also available from the Customer Service desk at Royal Victoria Place on the Lower Mall between Next and Marks & Spencer.

We have curated a list of frequently asked questions to help you plan a smooth trip. Read them here.

Follow us on social media for great inspiration and share your pictures and comments with us!