We have curated a list of frequently asked questions to help you plan your visit to Tunbridge Wells.

What is Tunbridge Wells known for?

Tunbridge Wells is known for its historic spa town heritage, historic houses, and gardens. The Pantiles, in particular, is famous for its Georgian architecture and charming atmosphere.

Where can I get hold of a map?

You can download a free town and borough map from our website right here. You can find walking trail maps on our walking page.

Where can I get hold of a visitor guide?

You can view our Visit Tunbridge Wells miniguide online or pick up a copy from the Amelia Scott in Royal Tunbridge Wells. We are no longer able to send tourism leaflets by post.

Where can I find Accessibility Information about Tunbridge Wells?

We strive to be a destination accessible for all. Check out our Tunbridge Wells Accessibility page for information regarding your visit.

Are there any offers or package deals available?

There are several special offers on things to do and food and drink in Tunbridge Wells.

What tours are there in Tunbridge Wells?

There are tours available, including private walking tours in Royal Tunbridge Wells and self-guided tours across the borough.

Where are the public toilets in Tunbridge Wells?

Click here for a map and more information about public toilets in Royal Tunbridge Wells. Here is some information about accessible toilets and Changing Places toilets in Tunbridge Wells.

Where can I find out information about public transport to and around Tunbridge Wells? Where can I buy tickets for public transport in Tunbridge Wells?

We have included information on where to find bus and train routes, park and ride, taxis and chauffeurs on our getting here and around page.

Where is the best place to park a car in Royal Tunbridge Wells?

There are quite a few car parks within the town centre, both long and short-stay, as well as on-street parking in certain areas. You can find out more about parking here and information on charging electric vehicles here.

Where is the coach parking and drop- off point in Royal Tunbridge Wells?

You can find out more about coach parking and drop off in and around Royal Tunbridge Wells here.

How can I find out what’s on? Are there any cultural events or festivals held in Tunbridge Wells?

There are various cultural events, including food & music festivals, art exhibitions, and theatre performances. Check our events calendar for up-to-date information.

Where is the first place I should head to when I arrive in Royal Tunbridge Wells?

Check out our Top Ten Things to do for Free and A weekend getaway from London articles for some great ideas as a starting point.

Make sure you follow our Instagram, Facebook and Twitter accounts for lots of up-to-date information about what’s going on in the city.

The Amelia Scott is a great first stop once you arrive in the town to find out more about the history of the area and how Tunbridge Wells became ‘Royal’, as well as picking up maps, guides and getting advice on where to go next.

I only have two hours in Royal Tunbridge Wells. What is there to do?

With so much to see and do in Royal Tunbridge Wells and the surrounding area, you can easily spend several days here. If you have limited time, popular attractions include The Amelia Scott, The Pantiles, The Chalybeate Spring, The Spa Valley Railway (explore the station and view the heritage trains if your time is limited and you can’t go on a ride). The Tunbridge Wells Common and Calverley Grounds offer informal & formal green spaces in the town centre that are both beautiful. Grab a bite to eat or drink at one of our many café and pubs across the Pantiles, Chapel Place and the Old High Street. Or you might like to consider booking a private walking tour of Royal Tunbridge Wells or listen to our free self-guided audio trail.

Where is the Chalybeate Spring? Can I drink the water?

The Chalybeate Spring is situated in the Pantiles, Royal Tunbridge Wells. You can now purchase the Royal TW Waters which come from the source of the spring and are rich in minerals.

Where can I change money?

Euro exchange is located in Royal Victoria Place Shopping Centre. In addition, the Post Office, Marks and Spencer and Sainsbury’s will all exchange currency.

What is the currency used in Tunbridge Wells?

The currency used in Tunbridge Wells, as in the rest of the United Kingdom, is the British Pound Sterling (£).

Where are the ATMs in Royal Tunbridge Wells?

Sainsbury’s in Linden Park Road & at The Great Hall (opposite the station) as well as Loyds Bank, NatWest and Metro Bank on Mount Pleasant Road and Santander and the Post Office located on Grosvenor Road are all official UK banks with ATM’s.

Where is the nearest internet café?

There are computers and internet access for free at the Amelia Scott.

Is there free Wi-Fi available for tourists in Tunbridge Wells?

Most cafes, restaurants, and public spaces offer free Wi-Fi (in Royal Victoria Place, The Amelia Scott and The Pantiles), but it’s a good idea to have a mobile data plan or a portable Wi-Fi device for convenience. There are also a number of Co-working spaces available to hire for a half day or hourly (e.g Office Tribe, The House and the Hive)

When do shops and cafes close in Tunbridge Wells? Are they open on Sundays?

Most shops and cafes close at 5pm in Tunbridge Wells. Royal Victoria Place Shopping centre closes at 6pm during week days. Shops and cafés are mostly open on Sundays but some may close on Mondays. Please check the specific business website before making travel arrangements.

Is there a physical Tourist Information Centre in the Tunbridge Wells area?

There are several tourist information points in the Tunbridge Wells area. Browse our map to discover your nearest point. The face to face service is held at the Amelia Scott.

How can I get to Tunbridge Wells?

Tunbridge Wells is easily accessible by train from London and other major cities. You can also reach it by car via the M25/A21 motorway or by bus.

What are the must-visit attractions in Tunbridge Wells?

Some popular attractions include The Pantiles, Dunorlan Park, Scotney Castle, Sissinghurst Gardens, Hever Castle, Penshurst Place and the Chalybeate Spring. The town also offers great shopping and dining options.

Are there any walking or hiking trails in the area?

Yes, Tunbridge Wells is surrounded by beautiful countryside, and there are several walking and hiking trails to explore, including the Tunbridge Wells Circular, High Weald Landscape Trail and Bewl Water Country Park. Visit our walking page for more information and maps.

What is the weather like in Tunbridge Wells throughout the year?

The weather varies, but it typically has mild summers and cool winters. Be prepared for occasional rain, so it’s a good idea to bring an umbrella or raincoat.

Can I visit Tunbridge Wells with my family?

Absolutely! Tunbridge Wells is family-friendly and offers activities for all ages, including playgrounds, family-friendly restaurants, and outdoor spaces.

Where can I find information on local accommodation?

You can find a range of accommodation in Tunbridge Wells, including hotels, bed and breakfasts, and vacation rentals. Browse our accommodation section to find the best option for you.

Can I explore nearby towns and attractions from Royal Tunbridge Wells?

Yes, you can use Royal Tunbridge Wells as a base to explore nearby towns and attractions, including historic castles, gardens, and other picturesque places in Kent and Sussex.

Plan your trip by browsing our things to do and getting here and around section.

Is there a dress code for visiting places like The Pantiles or historical sites?

There is no specific dress code, but it’s recommended to wear comfortable walking shoes, especially if you plan to explore the town or parks extensively.

What are the dining options in Tunbridge Wells?

Tunbridge Wells is a foodie destination and offers a wide range of dining options, from traditional British pubs to international cuisine. The Pantiles and High Street are popular areas for dining out in Royal Tunbridge Wells. You will also find many dining options in the surrounding towns and villages. Explore our Eat & Drink section for more inspiration.

 Can I bring my dog to parks and attractions in Tunbridge Wells?

Tunbridge Wells is a dog paradise with large green open spaces and countryside footpaths.  Some parks are dog-friendly, but it’s best to check the specific rules for each park or attraction. Most places require dogs to be on a leash. Plan your trip and find out more information about dog friendly accommodation, attractions and restaurants here.

Can I use my mobile phone from my home country in Tunbridge Wells?

Most international mobile phones will work in Tunbridge Wells, but check with your mobile provider about international roaming rates. You can also consider purchasing a local SIM card for the duration of your stay. Sim cards can be purchased upon arrival at the airport or from one of our local network provider stores (e.g Vodafone, EE mobile, Vodafone and O2)

Do I need a visa to visit Tunbridge Wells?

Visa requirements vary depending on your nationality and the purpose and duration of your visit. Check with the UK government or your nearest British embassy or consulate for visa information.

What is the time zone in Tunbridge Wells?

Tunbridge Wells operates in the Greenwich Mean Time (GMT) zone during the winter months and British Summer Time (BST) during the summer when the clocks are set one hour ahead.

Can I use my foreign driver’s license to rent a car in Tunbridge Wells?

Some car rental agencies accept foreign driver’s licenses, but it’s recommended to check with the specific rental company in advance. An International Driving Permit (IDP) may also be required.

 Are there any cultural customs or etiquette I should be aware of when visiting Tunbridge Wells?

Tunbridge Wells follows British customs and etiquette. Common courtesy, politeness, and queuing (standing in line) are highly valued. Tipping is customary in restaurants and for certain services.

Are there any health precautions or vaccinations required for international visitors?

There are no specific vaccinations required for visiting the UK. However, it’s a good idea to have travel insurance that covers medical emergencies. Visit the UK Government website for the latest information.

 Are there any specific electrical socket types in Tunbridge Wells?

The UK uses Type G electrical outlets with a voltage of 230V and a frequency of 50Hz. You may need a plug adapter and, in some cases, a voltage converter for your electronic devices. Adaptors can be purchased at the airport and in an electronic store.

What is the emergency phone number in the UK?

The emergency phone number for police, fire, and medical assistance in the UK is 999 or 112.

How can I stay connected with my family and friends back home while in the United Kingdom?

You can use your mobile phone, social media, and messaging apps to stay in touch. Free Wi-Fi is available in some public places and accommodation (as stated above)

Are there any specific travel tips for exploring the countryside around Tunbridge Wells?

If you plan to explore the rural areas, wear appropriate clothing and footwear for outdoor activities. Be prepared for changeable weather conditions. There are numerous public footpaths (public rights of way) and some may pass through fields of animals with gates, please ensure you close these behind you.

Is tap water safe to drink in Tunbridge Wells?

Yes, tap water in Tunbridge Wells is safe to drink.

What is The TNCard and where can I get one?

The TNcard offers discounts across a range of businesses in Royal Tunbridge Wells, surrounding villages as well as Tonbridge and Sevenoaks. The card can be purchased via The TNCard app or online where you can get a physical card delivered (UK delivery).